IT-Supporter (m/f/d)

with communication skills and an interest in innovative solutions

FCS Fair Computer Systems GmbH is an owner managed German software company specializing in the implementation of innovative business software. Our software applications have already received several awards, e.g. we are Top Innovator 2021.

Your duties:

  • Independent expert analysis, processing and solution of support requests
  • Independent recording and processing of support requests in JIRA
  • Interface between first-level support and our development department.
  • Supporting solutions through your detailed analysis
  • Collection of content, revision and updating of existing documentation as well as cooperation in the development of new documentation in Confluence
  • Cross-sectoral communication regarding bug fixes and conceptual reconciliation
  • Participation in the further development of processes and our products

Your profile:

  • A successfully completed training as IT specialist or a comparable qualification
  • We also welcome newcomers with first professional experience in IT support
  • A high level of customer orientation, friendly demeanor and a quick mind
  • High IT affinity and fun with innovative solutions
  • Strong communication and problem-solving skills as well as an analytical way of working
  • Fluent English and safe German spoken and written

What we offer:

  • A secure workplace in a modern company in the growth segment of IT solutions
  • Flexibly working remotely from home or join the office
  • Challenging tasks and an interesting environment
  • An attractive remuneration
  • Flat hierarchies and career opportunities
  • An excellent working atmosphere in a young team
  • Jobbike leasing: more information www.jobrad.org
  • A company health insurance supplement from Nürnberger Versicherung that is free for you. Included are services such as annual professional dental cleaning or chief physician treatment during hospital stays.

The location is our business division at fcsdrive in Eltville am Rhein.

Interested?

Then we look forward to your meaningful application documents incl. Starting date and salary expectations to: personal@fcs-drive.de

FCS Fair Computer Systems GmbH
Rohrbergstraße 23A
65343 Eltville
Achim Fichtl
Tel.: 06123-9250 350
personal@fcs-drive.de
www.fcs-drive.de

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