FCS as IT partner for the automotive industry
FCS is the experienced partner for car producers, car dealers and dealer-chains, to both realise ambitious software projects, processes and optimize IT. Reach the benchmark and profit from our experiences, which we gained through manyfold car dealer chains since 1999.
This includes huge european solutions for supporting the car dealers in both new- and used-car businesses (Sales Assistance) and service businesses (Service Assistance), which are developed and serviced by FCS. Big international automotive companies belong to our customer base. Tender tools for the sales workplace and the Electronic Service Assistent (ESA) are the main focus of FCS.
Furthermore the developement of mobile solutions is a focus of FCS. Among other things solutions for the direct acceptence of vehicles on a tablet-pc. The so called electronic „Vehicle Health Check” is a mobile app, which runs on tablets and therefore replaces a paper checklist. The app is connected with the Dealer Management System and central service system (e. g. Service Assistance).
CRM-solutions, which are developed by FCS on behalf of the manufacturers, offer for example a „Health Check“ for the dealers. The Health Check checks essential aspects of the aftersales business of the dealers and points out potential of improvement. Target is to gain more customers or to gain customers back, as well as to keep current service customers. For this purpose the Health Check has a dashboard of accurate KPIs.
FCS offers state-of-the-art IT-solutions for car rental companies. The Car Rental Systems of FCS support all kinds of processes for car rental including reservation, check out, check in and settlement. For this the systems offer a powerful pricing system and a graphic disposition. You plan, administer and evaluate – everything via mouse clicks.
FCS assists you with the choice and the introduction of the DMS (Dealer Management System). The DMS is tailored for your requirements and conditions. FCS shows experiences from numerous projects for car dealer chains. The FCS-Team points out potential for optimizing and tries, toghether with the costumer, to realize advantages for process and costs.