{"id":16044,"date":"2019-07-11T09:35:16","date_gmt":"2019-07-11T07:35:16","guid":{"rendered":"https:\/\/www.fcsdrive.de\/?page_id=16044"},"modified":"2024-04-18T15:05:56","modified_gmt":"2024-04-18T13:05:56","slug":"it-supporter","status":"publish","type":"page","link":"https:\/\/www.fcsdrive.de\/en\/it-supporter\/","title":{"rendered":"IT-Support Specialist (m\/f\/d)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][mk_padding_divider size=&#8221;20&#8243;][vc_column_text css=&#8221;.vc_custom_1713359320762{margin-bottom: 0px !important;}&#8221;]\n<h1>IT-Support Specialist (m\/f\/d)<\/h1>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1713359289013{margin-bottom: 0px !important;}&#8221;]with strong communication skills and a passion for innovative solutions[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1713357732882{margin-bottom: 0px !important;}&#8221;]FCS Fair Computer Systems GmbH is a privately owned German software company specializing in the development of innovative enterprise software. In our Automotive Business division, we develop web-based applications, data warehouses, web services, and mobile apps using state-of-the-art technologies. Our client base includes international automotive manufacturers, large auto dealership groups, and importers. Our software applications have received multiple awards, such as being named a Top Innovator in 2021.[\/vc_column_text][mk_custom_list style=&#8221;mk-moon-circle-small&#8221;]<strong>Your responsibilities:<\/strong><\/p>\n<ul>\n<li>Independent and expert analysis, processing, and resolution of support inquiries<\/li>\n<li>Independent logging and processing of service requests in JIRA<\/li>\n<li>Interface between first-level support and our development department<\/li>\n<li>Assistance in troubleshooting through your detailed analyses<\/li>\n<li>Documentation of content, as well as revision and updating of existing documentation, and participation in the creation of new documentation in Confluence<\/li>\n<li>Cross-functional communication regarding issue resolutions and conceptual alignments<\/li>\n<li>Contribution to the further development of processes and our products<\/li>\n<\/ul>\n[\/mk_custom_list][mk_custom_list style=&#8221;mk-icon-arrow-right&#8221;]<strong>What you bring:<\/strong><\/p>\n<ul>\n<li>Successfully completed training as an IT specialist or equivalent qualification<\/li>\n<li>Welcoming applications from career changers or newcomers with initial experience in IT support<\/li>\n<li>High level of customer orientation, friendly demeanor, and quick grasp of concepts<\/li>\n<li>Strong IT affinity and enthusiasm for innovative solutions<\/li>\n<li>Excellent communication and problem-solving skills, as well as analytical work methods<\/li>\n<li>Fluent in German and proficient in written and spoken English<\/li>\n<\/ul>\n[\/mk_custom_list][mk_custom_list]<strong>What we offer:<br \/>\n<\/strong><\/p>\n<ul>\n<li>Competitive compensation<\/li>\n<li>Flat hierarchies and advancement opportunities<\/li>\n<li>A secure job in a modern company in the growing segment of IT solutions<\/li>\n<li>Opportunities for further education and room for your own ideas<\/li>\n<li>A familial corporate culture with shared events, such as an annual weekend trip or our FCS Christmas party<\/li>\n<li>Flexible working hours between 7:00 am and 6:00 pm<\/li>\n<li>27 vacation days per year<\/li>\n<li>10 days of remote work per month<\/li>\n<li>Job bike leasing: More information at <a href=\"http:\/\/www.jobrad.org\/\" target=\"_new\" rel=\"noopener\">www.jobrad.org<\/a><\/li>\n<li>Company-sponsored supplementary health insurance from N\u00fcrnberger Versicherung, including benefits such as annual professional dental cleaning or chief physician treatment during hospital stays<\/li>\n<li>Experience exciting projects, a performance-based salary, and an excellent working atmosphere in a team of top professionals.<\/li>\n<li>Enjoy the benefits of a smaller company with short decision-making processes and high personal value creation. Realize yourself!<\/li>\n<\/ul>\n[\/mk_custom_list][vc_column_text css=&#8221;.vc_custom_1713359121271{margin-bottom: 0px !important;}&#8221;]The place of work is our fcsdrive business division at the Eltville am Rhein branch.<\/p>\n<p>We look forward to receiving your meaningful application documents, including your desired start date and salary expectations, at: <a target=\"_new\" rel=\"noopener\">personal@fcs-drive.de<\/a>[\/vc_column_text][vc_separator][vc_column_text css=&#8221;.vc_custom_1562915257086{margin-bottom: 0px !important;}&#8221;]<b>FCS Fair Computer Systems GmbH<\/b><br \/>\nRohrbergstra\u00dfe 23A<br \/>\n65343 Eltville<br \/>\nAchim Fichtl<br \/>\nTel.: 06123-9250 350<br \/>\n<a href=\"mailto:personal@fcs-drive.de\">personal@fcs-drive.de<\/a><br \/>\n<a href=\"http:\/\/www.fcs-drive.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.fcs-drive.de<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][mk_padding_divider size=&#8221;60&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][mk_padding_divider size=&#8221;20&#8243;][vc_column_text css=&#8221;.vc_custom_1713359320762{margin-bottom: 0px !important;}&#8221;] IT-Support Specialist (m\/f\/d) [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1713359289013{margin-bottom: 0px !important;}&#8221;]with strong communication skills and a passion for innovative solutions[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1713357732882{margin-bottom: 0px !important;}&#8221;]FCS Fair Computer Systems GmbH is a privately owned German software company specializing in the development of innovative enterprise software. In our Automotive Business division, we develop web-based applications, data warehouses, web [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-16044","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/pages\/16044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/comments?post=16044"}],"version-history":[{"count":0,"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/pages\/16044\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fcsdrive.de\/en\/wp-json\/wp\/v2\/media?parent=16044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}